Symetra has several great opportunities to be part of our 2022 Service and Operations Internship Program!

About the program

We have several exciting analyst opportunities in the Service and Operations organization where you can help us pave the way for the digital experience at Symetra with our customers at the center. During the program, you'll gain practical experience, skills, and knowledge you can use to start to build your brand. Selected interns will be matched to internships based on your area of interest, your aptitude, and your areas of study.

This year’s program will be remote, and interns will be expected to work from home. The internship is a paid, full-time opportunity for three months (12 weeks). If you're looking to learn, collaborate and make an impact, this is the program for you!

Project examples

Each of our interns will join a specific team aligned to the Symetra Service Strategy and work towards a critical project over the summer. See below for example projects.

Supporting the Symetra Service Strategy via aligned work in the following areas:

Scalable Operations. Work may include:

• Documentation of business rules supporting dynamic checklists and streamlining the operational processes.

Customer Understanding. Work may include:

• Building customer personas and customer journeys
• Analyzing the data received today providing customer insights, providing trends and analysis

Community Building. Work may include:

• Analyzing data and defining action plans, support implementation

Correspondence Strategy. Work may include:

• Providing support to automate hundreds of letters

Digital Experience. Work may include:

• Analyzing data to build out user stories/requirements so we can show up in the way our customers/partners need through their digital experiences

What our Interns have to say

• “I could not have asked for a better company culture and group of people for my first internship.” – 2021 Intern
• “Overall, the program was run extremely well, especially for it being done virtually. I would highly recommend this program to people looking for an internship.” – 2021 Intern
• "My experience with the Symetra Internship program was amazing! Not only did I have tons of opportunity for my own learning and growth, but I felt fully supported and encouraged along the way." – 2021 Intern

Your education, experience, and skills

• Pursuing a degree or certification
• Willingness to learn and self-starter
• Strong analytical, problem-solving, and communication skills
• Ability to work collaboratively with others using communication tools

What we offer you

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better—both at work and at home

• Fully remote internship - we ship you the equipment you need to enjoy work from the comfort of home
• Wellness program offering employees a variety of resources crafted to assist you in reaching and maintaining your optimum health
• Plan for your future with our 401(k) plan
• Paid time away accrual

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

We empower inclusion

At Symetra, we embrace and celebrate diverse experiences, identities and perspectives, because lifting each other up fuels thought and creates a stronger, more innovative company. Learn more here.

In a complex industry, we strive for clarity.

Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we're guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they're getting, and we build products that stand the test of time. We work hard and do what's right for our customers, communities and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.

For more information about our careers visit www.symetra.com/careers.

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