Product Management Internship
This position is available both at our headquarters in Santa Barbara, CA, and remotely.
About ShipHawk
ShipHawk is the premier packing and shipping software for ERP connected companies. We work with high volume retail, wholesale and eCommerce companies that have outgrown basic shipping software.
Come join us as we transform one of the last massive old-school industries into a transparent, efficient market, benefiting both retailers and consumers. Join a startup where you can make an impact, grow your career, and have a voice.
5 Reasons Why You Want to Work with Us:

• You want to work with a team that is competent, confident, passionate, and focused on achieving big goals.
• You want to work on a product with the potential to grow into a billion dollar business, become a household name, and help millions of people.
• You want to have a voice.
• You want to be part of a fun and healthy culture.
• You want to work at a company that will provide an opportunity to get to the next level of your career.

What We're Looking For In You:
We are looking for an all-star skill set: efficient, organized and follows through on commitments. You're intelligent, have great analytical skills and pay attention to detail. In addition, you're calm under pressure, have a great work ethic and communicate well.
And, more than the usual skills, we want you to push and not accept the mundane. Push for a higher standard. Be proactive. Be open to new ideas and personal feedback. Try stuff, fail and learn from it. 5% of business leaders are 20 times more efficient than 95% of business leaders. We want you to be the 5%.
About the Opportunity:
Department: Product
Reports to: VP Product
As a Product Management Intern at ShipHawk, you support the Product team. You will work with Product Managers, UX Designers, Quality Assurance Engineers and cross functionally with our Sales, Customer Success and Implementations teams.
During your internship, you will support the Product team's quarterly objectives and projects that drive the business forward. Projects and tasks will require familiarity with APIs, web applications, and quality assurance testing. Expect to heavily use Google Sheets, Salesforce, Full Story, Intercom, Looker and other business systems to summarize, review and analyze data, customer behavior, research and collect information to support development of new product requirements and business initiatives.
Some of the skills you will want for this internship:

• Strong communication skills, specifically in writing
• Google Sheets / Excel - comfortable with data sets, using formulas to visualize and extract information
• APIs - working knowledge of REST and experience/comfort with tools like Postman to interact with APIs
• Experience coding or doing quality assurance testing is a plus

To get the most out of this internship, you will need to:

• Be available to work 15-20 hours per week
• Have an interest in pursuing a career in Product Management and cross functional experience
• Have familiarity with technology and software as a service (SaaS)
• Be a self-starter
• Be organized and methodical
• Be coachable and able to acknowledge, digest and adapt to constructive criticism and feedback

Perks and Benefits:

• Flexible scheduling
• Casual work environment/dress code
• Stipend
• Exceptional team culture
• Gain real-world Product Management experience in a Tech start-up
• Fun snacks and team celebrations
• Academic credit available for some interns, depending on school/department requirements

ShipHawk provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Types: Part-time, Internship