Description: Have you thought about joining the Mortgage Industry but weren't sure how? Are you highly motivated and customer focused? Are you interested in working for a great company that's family owned, recognizes your contributions, and has a great environment? A company whose goal and purpose is to Improve the Lives of Families? Take a look at Equity Resources!
Primary Function:
The primary function of our Mortgage Associate is to learn the job functions of the Mortgage Specialist (Loan Officer) and assist in growing and further developing the business in our existing databases while meeting and following up with potential customers to understand their financial needs and find the best mortgage options to suit them. You would be responsible for keeping borrowers happy and the closings on-time.
You would facilitate the application process, follow-up with pre-qualification borrowers until they find their home and apply for the mortgage financing, work with borrowers interested in refinancing their existing loan, analyze borrower’s financial status, credit, and property evaluations to determine feasibility of granting the mortgage loan and provide options to benefit the borrower's financial needs. You'll respond to phone calls, emails, and social media requests. You'll schedule client reviews, and manage the pipeline for all originated loans through closing and complete required management reports.
You'll do all this while building upon your initial mortgage industry knowledge and licensing by learning: how to contact previous customers to do client reviews; the importance of the whole team in the mortgage process; and additional product knowledge; taking applications from borrowers, writing up loan programs, and scheduling sales calls for the Mortgage Specialist; making calls to borrowers to solicit referrals and keep in contact.
You'll also be learning how to trouble shoot issues and resolve them (Underwriting, Timing, Disclosures, Market Value issues); how to give updates to Realtors; how to manage a pipeline (not your own yet); how and when to lock loans and information about the secondary market; and how to handle a complaint properly and turn it around into a raving fan.
This position is so much more than support - it's learning how to provide Raving Fan service and Improve the Lives of Families - and reaping the rewards of incentive compensation (commissions) as you help grow the business!
. Requirements: The ideal candidate will possess the following:

• Bachelor’s degree in Sales, Business Management, Business Administration, or Finance (or equivalent combination of education and experience)
• Ability to obtain appropriate state-specific mortgage banking license (subject to credit and background checks)
• Must have good credit history with no recent collections, bankruptcies, late payments, etc.
• Sound judgment and independent problem-solving skills
• Self-motivation/drive with strong desire to excel in a competitive environment
• Strong oral and written communications skills
• Exceptional organizational, teamwork and customer service skills
• Knowledge and proficiency in basic sales techniques
• Excellent mathematical skills

About Us:
Equity Resources, Inc. is a privately owned and operated mortgage bank headquartered in Newark, Ohio. We are licensed in 18 states, including Washington D.C., and operate branch offices in many of those locations. Our vision and purpose at Equity Resources, Inc. is quite simply to Improve the Lives of Families. We pride ourselves in creating Raving Fans of our customers AND our employees. We are celebrating our 28th year in business and are continuing to grow! Come join our team!
Equity Resources offers a comprehensive total compensation and benefits package that includes medical, dental, and vision insurance; 401(k); company-paid life insurance; and much more!
Equity Resources is an equal opportunity employer. It does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Job Type: Full-time

Work Location: Multiple Locations