This program is a 10-week full-time opportunity that starts on June 6th, 2022 and will end on August 12, 2022.

Location: CT-Hartford, TX-Austin

This program has positions available at multiple work office locations across the country. By applying to this position, you understand that you will be considered for opportunities at these multiple locations. and your final location will be assigned and shared with you closer to your start date. Should you accept a position in this program, we will take your preferred work location into consideration and will attempt to accommodate.

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive, and patient focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

You will gain valuable work experience and participate in:

• Projects that contribute to the success of our business
• Community service activities
• Professional development workshops
• Mentorship and networking opportunities
• Interaction with senior leaders
• And our corporate interns have an increased likelihood to receive an offer for a future role with CVS Health.

What you will do:

• Provide telephonic and chat support to members including: in the moment reassurance, education on community resources and program benefits, and information on how to access and choose services to aid in the alleviation of stressors.
• Determine appropriate intervention action steps in dealing with member situational concerns including cross referral to additional services or benefits.
• Provide information to members regarding mental health, substance abuse community resources, eldercare resources, childcare resources, and related basic need services.
• Research, locate, and screens potential services and resources that meet members needs and provides referrals directly to member.
• Perform follow up with member to ensure needs are met.
• Protect the confidentiality of member information.
• Maintain accurate and complete documentation of required information, member interactions and activities.

Required Qualifications

• Meet educational requirements (see education section)

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

• If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
• If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications

• Strong written and verbal communications skills
• Have leadership experience. Examples may include: project leadership, workplace responsibilities, active roles in student/social organization activities, or sports
• Have internship, volunteer, or work experience in eldercare services, social work, social services or related fields such as community service organizations, social services agencies or medical/healthcare environments.
• Proficient in Microsoft Office Suite

Education
You must meet the follow qualifications:

• Be currently pursuing a Bachelors degree
• Have an anticipated graduation date between September 2022 and August 2023
• Have a major, minor or concentration relevant to the position. Examples include: Social Work, Psychology, Counselling, Public Health or similar

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.