About Navy Federal

Selected as one of FORTUNE magazine's 100 Best Companies to Work For in 2021. Navy Federal Credit Union (NFCU) is the world’s largest credit union with over 10.8 million members, over $149 billion in assets, over 347 branches around the world and a workforce of over 22,800. Navy Federal’s field of membership is all active duty and retired Department of Defense personnel (Army, Marine Corps, Navy, Air Force and Reservists), Veterans, Department of Defense contractors, and their family members. Navy Federal Headquarters is in Vienna, VA. There are also campuses in Pensacola, FL and Winchester, VA. For more information, view the links on the “About Us” page: https://www.navyfederal.org/about/about.php

The Summer Associate Graduate Intern Program is a 10+ week program beginning in June 2022 and ends in August 2022. The long-term intention for this program is to hire interns that prove their aptitude into full time roles. To qualify for an internship, applicants must be currently pursuing a graduate or PHD level degree from an accredited college or university and have an anticipated graduation date after the final day of the internship (December 2022 or later).

Department: Real Estate Lending

Job Description Overview
Our Summer Associate will work remotely to complete an analysis of the NFCU Mortgage lending operation in terms of developing an inputs / outputs matrix for simulating impacts of staffing, technology, or process changes on the mortgage origination process. This project will involve simplifying the mortgage origination process, including cross organizational dependencies, into a matrix of key input variables that impacts three key outcomes: member satisfaction scores, origination volume, and cycle time.

The Mortgage Lending team currently utilizes a distributed method for evaluating the impacts of changes to various parts of the operation and how these changes will impact member satisfaction, cycle time, and booked volume. The Summer Associate will develop a streamlined framework that will give all interested parties (Field Mortgage, Processing, Underwriting, and Closing) a singular tool to estimate how various
operational changes impact the business, end to end. The project objective will be to obtain an impartial look at our current reporting capabilities and enhance it by building an interactive tool, allowing leadership to drive production and improve efficiency and quality at all levels.

Responsibilities

• Research and analyze the Real Estate Lending department operations, structure, and organization
• Complete a business structure analysis of NFCU Mortgage Lending, specifically in the context of analyzing how our current structure drives, inhibits, or enhances the mortgage lending process
• Analyze the department’s current state to discover opportunities for increasing efficiency and finding areas to improve
• Present findings and recommendations to stakeholders across the Credit Union including executive level management
• Project will consist of a machine learning model to drive originations for Real Estate.

Qualifications

• Python, Databricks, or R
• SQL experience in conjunction with Tableau or Power BI
• Machine Learning, Data Analytics, and Visualization

Application Documents
Resume (Required)
Cover Letter (Optional)

As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.

Due to COVID-19 and social distancing, this position will be temporarily working from home with plans to return to campus at the desired location listed once Navy Federal is back to normal operations. The specific logistics for returning to campus will be determined at a future date by individual leadership.