Lumen Remote

Intern - JR Agile Team Coach - Summer 2022 - Remote


About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Lumen’s Internship Program is a path for career readiness in the 4th Industrial Revolution.

Be a part of an internship program, driving human progress through technology. During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time. Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.

The Experience
  • Innovate – to deliver solutions to real business problems
  • Transform – your skills and knowledge through challenging work projects
  • Connect – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.
  • Impact – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves.

The Main Responsibilities

As a Team Coach in our Strategic Planning and Transformation organization, the Intern will be a part of the team responsible for the collection, correlation, mediation, rating, and costing of voice usage traffic.

The focus for the intern will be to learn and adopt Lumen’s SAFe Agile and XLR8 processes with emphasis on the roles of an Agile Team Coach and Release Train Engineer (RTE). On completion of a successful internship, the individual should be able to understand and put into practice the following:
  • Drive agile adoption of team ceremonies, practices, and team interactions
  • To plan 12 weeks of development & Test initiative across multiple teams
  • Plan and manage releases
  • Communicate with PO’s/ PM’s/STE’s/EM’s
  • Communicate and coordinate with PM, System Architect and STE
  • Facilitate Agile Release Train (ART) Syncs
  • Facilitate System Demos
  • Escalate and track impediments
  • Manage risks and dependencies

What We Look For in a Candidate

Education Requirements
o Enrolled at a 4-year accredited college or university, rising senior or master’s level education status at the start of the internship, graduating August 2022 – May 2023.
o Major/Degree: In pursuit of degree in Computer Science, Engineering, Project Management, or similar technical degree field.
Proficiency and understanding of;
o Confident in learning user applications
o Solid understanding of development life cycle
o Ability to work as a liaison between the technical/development team and the business community
o Ability to juggle multiple deliverables at one time
Professional Attributes
o Strong written and verbal communication skills
o Acute attention to detail
o Comfortable with public speaking
o Strong drive for results and taking initiative
o Ability to be resourceful and adaptable
o Ability to collaborate and have agility while making effective decisions
o Ability to interact with business partners and drive the conversation.
o Can switch focus easily, flexible and adapts to constant change easily
Work Setting
o Ideally the position will be in one of the following offices: Remote/ work from home.
o Intern must be able to work 30-40 hours be week during the 10-week program (June – August)
o US work authorization

What to Expect Next

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application. Thank you!

Requisition #: 263135

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.