Navy Federal Credit Union Vienna, VA 22180 Remote

Summer Associate Graduate Intern (Member Research & Intelligence)



You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to Us

We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

Don’t take our word for it.

  • FORTUNE 100 Best Companies to Work For®
  • Computerworld® Best Places to Work in IT
  • FORTUNE® Best Workplaces for Millennials
  • Forbes® America’s Best Employers

Basic Purpose

About Navy Federal
Selected as one of FORTUNE magazine's 100 Best Companies to Work For in 2021. Navy Federal Credit Union (NFCU) is the world’s largest credit union with over 10.8 million members, over $149 billion in assets, over 347 branches around the world and a workforce of over 22,800. Navy Federal’s field of membership is all active duty and retired Department of Defense personnel (Army, Marine Corps, Navy, Air Force and Reservists), Veterans, Department of Defense contractors, and their family members. Navy Federal Headquarters is located in Vienna, VA. There are also campuses in Pensacola, FL and Winchester, VA. For more information, view the links on the “About Us” page:

The Summer Associate Graduate Intern Program is a 10+ week program beginning in June 2022 and ends in August 2022. The long-term intention for this program is to hire interns that prove their aptitude into full time roles. To qualify for an internship, applicants must be currently pursuing a graduate or PHD level degree from an accredited college or university and have an anticipated graduation date after the final day of the internship (December 2022 or later).

Member Research & Intelligence Division (MRID) is focused on delivering actionable insights to business units across the organization. We help infuse data into all areas of marketing decision making and provide a holistic approach to truly understand what our members ‘Think’ ‘Feel’ ‘Say’ and ‘Do’. The data scientists in the group have the skill, expertise, infrastructure, and passion to mine big data to detect, decipher, and predict member needs that empower business units to offer outstanding service to our members.

The Summer Associate will work on an identified data science project – typically focusing on generating data driven insights that help understand our members and prioritize the most effective marketing actions to improve member experience.

Projects are a great opportunity for those who are passionate about data, have the curiosity to learn new techniques and tools to extract value from it, enjoy connecting the dots, and an opportunity to influence decision makers.

  • Analyze data to answer business questions identified in a proposed project
  • Proactively work with teams in marketing to understand different business perspectives
  • Develop and present insights and business recommendations to marketing leadership

Potential Projects
  • Understanding the factors impacting brand choice in banking
  • Analysis of longitudinal data to understand customer loyalty

  • Pursuing a master’s degree in a quantitative field or relevant coursework
  • Knowledge/experience in data science techniques (Data Wrangling, Data Transformation, Machine Learning, Data Visualization)
  • Conceptual understanding of Marketing and Retail Banking (Preferred)
  • Ability to communicate technical results to a business audience
  • Software skills: SQL, Databricks, R, Python etc.
  • Visualization: R, Tableau, Power BI etc.

Application Documents
Resume (Required)
Cover Letter (Optional)

As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.

Due to COVID-19 and social distancing, this position will be temporarily working from home with plans to return to campus at the desired location listed once Navy Federal is back to normal operations. The specific logistics for returning to campus will be determined at a future date by individual leadership.

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability


Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.