Summer Associate Graduate Intern - (Environments & Release Management Service Transition)
YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
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Basic Purpose
Background:
Environments & Release Management is a team within the Service Transition branch of NFCU’s Information Services Department (ISD). The Service Transition branch focuses upon the processes that comprise the Service Transition stage of the ITIL Services Lifecycle. We ensure that changes to IT services are appropriately managed, from the initial strategy, through design, development, testing and deployment.
The Environments & Release Management team's primary responsibility is to ensure completeness and uniformity of NFCU non-PROD environments, so that development, testing, training and release activities are efficient and effective. This decreases the likelihood of encountering issues while deploying to or utilizing the production environment.
The team fulfills its responsibility introducing change related processes, policies and procedures, and designing, developing and implementing analytics that enable us to track and communicate known change activities. In addition, team members are assigned and participate on projects; assisting teams in the design and review of activities. Also, by communicating to the community, the project plans and possible impacts to other teams and activities in the non-PROD environments.
Potential Projects:
Learn and understand the fundamentals of Environments and Release Management and supporting standard operating procedures (SOP).
12-week plan:
- Identify SOP to automate
- Analyze requirements through interviews with stakeholders
- Design automation and verify with stakeholders
- Develop and unit test automation
- Perform integration test and user acceptance testing with stakeholders, and obtain sign off
- Deploy automation for pilot use and collect feedback from users
- Refine automation based on feedback, test and obtain final sign off
- Deploy final automation
- Finalize automation documentation and transition to environments management personnel to support
Total Professional Experience 7+ years of which Information Technology is Experience 5+ years.
Business Soft Skills:
- Excellent communication skills
- Self-starter / self-directed
- Understanding of general Information Technology concepts
- Experience with business process definition and optimization
- Strong analytical skills with experience creating reports and analyses
- High level proficiency with Microsoft Office
- Experience programming with both scripting languages and 3GLs, such as C / C++, Java, C#, Python, etc…
- Experience with process management and process automation tools, such as Pega
- Experience with SQL, Reporting and Analytic tools
- Experience with Applications Development, Infrastructure Management, and Operations Management
- Understanding of systems architecture (Distributed and Mainframe)
- Understanding of ITIL and other control frameworks
- Understanding of and experience with ServiceNow – ITBM / SM / CM / PM / IM / CMDB / RM
- Understanding of Waterfall / Agile / DevOps / Site Reliability Engineering (SRE) approach to software development
- Understanding of Software Development Lifecycle (SDLC) approaches
Application Documents
Resume (Required)
Cover Letter (Optional)
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
COVID-19 Vaccine Information
As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.