Jr. MarCom Marketing Coordinator

Job Description

The Jr. MarCom Marketing Coordinator (MC) is a vendor role within the US Marketing Service Desk. The Jr. MarCom MSD is primarily responsible for service coordination/delivery between subsidiary marketers and the Sales & Marketing Service Center (SMSC). The Jr. MarCom MC is also the marketer’s primary point of contact for recommendations and consultation regarding SMSC services. They may also provide some project management to coordinate services with other local agencies and teams, such as social media or creative teams.

The Jr. MarCom MC is part of the US Marketing Coordinator team and is considered a remote position.

What is this role, and how does it positively impact the business?

The Jr. MarCom MC role provides expertise in marketing tools, engines and SMSC services. They also ensure that campaigns are set up to run seamlessly across different systems and tools, so they provide a great experience for our customers and partners.

The Jr. MarCom MC must deliver across the following three competency areas:

Day to Day Responsibilities Include:

• Create the marketing execution plan for campaign execution, including required services, schedule, etc., translating campaign objectives into service requests
• Develop subject-matter expertise across campaign execution ecosystem.
• Serve as the primary point of contact between Subsidiary marketers and the SMSC:
• Coordinate SMSC services, and provide basic project management for other deliverables as required.
• Ensure ROMI (return on marketing investment) and campaign measurement requirements are orchestrated effectively across broad campaigns:

Required Competencies/Skills:

• Proven skills in written and verbal communications
• Basic project management strategies and tools
• Basic understanding of business, systems, and process analysis
• Basic understanding of marketing communications vehicles, tools and execution, both online and offline
• Ability to articulate and evangelize services with stakeholders
• Basic relationship management, collaboration and conflict resolution skills
• Knowledge of Microsoft brand and products

Required Experience:

• University degree
• At least 1-2 years marketing communications (agency or client side), business operations or business consulting experience

Desired Characteristics:

• Self-starter – Have a proactive attitude and a desire to find creative solutions.
• Team player – Focus on winning as a team rather than individually. Be cooperative and collaborative.
• Open-minded – Be able to work effectively across different teams and personalities. Be flexible and adaptable.
• Detail-oriented – Treat the work as your own and be able to analyze.
• Cool-headed – Be patient and even tempered.
• Drive for results – Be tough and persistent, and know when to research vs. when to make a quick decision.
• Client service oriented – Be positive and optimistic.

MRM creatively engineers total human experiences. Through purposeful, dynamic intersections between strategy, creative, technology and data sciences, MRM operates in a borderless, integrated way to allow for greater collaboration and velocity — all in the service of helping businesses grow meaningful relationships with people. MRM has 35-plus offices across North America, Latin America, Europe, the Middle East and Asia-Pacific.

MRM is an agency where the most important relationships we build are inclusive ones, and that inclusivity must extend not only to one another, but also to our clients, partners and communities. We are guided by our codified Blueprint for Diversity, Equity and Inclusion that drives our strategy to ensure our workplace is one where everyone is treated with dignity, respect and fairness — where we celebrate who we are and how we identify. And we expect self-awareness and accountability from team members at all levels of the organization. This is much more than a statement — it’s in the act of living our daily lives.

We love our diverse workplace! MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.