Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

• Applies fundamental concepts, processes, practices, and procedures on technical assignments.
• Performs work that requires practical experience and training.
• Work is performed under supervision.

• Secret clearance required
• Minimum 2-3 years related experience
• 10% travel to client site as needed
• Bachelors degree in related field preferred