BD 12750 Carmel Country Rd, San Diego, CA 92130 Remote
2021-12-02

BD Summer Intern Program 2022 - Service Efficiency Analyst Intern (San Diego, CA or REMOTE)

3.8

Job Description Summary

Job Description

BD Summer Intern Program 2022 - Service Efficiency Analyst Intern (San Diego, CA or REMOTE)

About Us:

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. The company supports the heroes on the frontlines of health care by developing innovative technology, services and solutions that help advance both clinical therapy for patients and clinical process for health care providers. BD and its over 70,000 associates have a passion and commitment to help improve patient outcomes, improve the safety and efficiency of clinicians’ care delivery process, enable laboratory scientists to better diagnose disease and advance researchers’ capabilities to develop the next generation of diagnostics and therapeutics. BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues. By working in close collaboration with customers, BD can help enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care. In 2017, BD welcomed C. R. Bard and its products into the BD family. For more information on BD, please visit bd.com.

BD Medical is among the world's leading suppliers of medical devices and a leading innovator in injection- and infusion-based drug delivery. We are passionate about providing innovative solutions to reduce the spread of infection, improve diabetes treatment and advance drug delivery. With our technical capabilities, the Medication Management Solutions (MMS) team are able to manage multiple systems and our operational capabilities enable us to have medications available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.

Program Objective/Scope:

The BD Medication Management Solutions (MMS) division proudly offers an internship gram for students. Through this program, the student will have the chance to gain real-world experience in Service & Support, Process Improvement, and Business Analytics.

The Service Efficiency Analyst Intern supports the Global Customer Service organization in MMS, specifically Dispensing Field Service, Technical Support, and Professional Services. As an intern on the Service Efficiency Team, you will gain experience with database analysis, updates, documentation, and more.

About the Role:

Projects undertaken as the Service Efficiency Analyst Intern will:

  • Conduct knowledge transfer to SFDC and authoring knowledge articles for record keeping and centralization
  • Facilitate SharePoint to MS Teams transition to improve efficiency and help set team/project standards
  • Implement process updates in the following areas: Portfolio, business case, templates to drive strategic recommendations
  • Create dashboards and reporting for key projects for analysis
  • Review data integrity for business accuracy

Qualifications

REQUIRED:

  • Rising sophomore, rising junior, or rising senior (graduation dates of December 2022, June 2023, December 2023, or June 2024) pursuing a Bachelors degree
  • Pursuing a degree in Business, International Business, Statistics, Data Analytics, Information Technology, Information Systems, or related major.
  • Interest in analytics, database structure, data cleansing, business operations; prior experience a plus
  • Experience with MS Excel and PowerPoint
  • Coursework related to analyzing complex data sets and translating into business impacts
  • Demonstrated leadership, organization, group facilitation, and project management skills

PREFERRED:

  • Previous internship experience preferred but not required.
  • Ability to quickly learn, dissect and support on an initiative in an iterative, fast paced environment
  • Demonstrated agility and ability to quickly pivot and flex
  • Strong analytical, problem-solving, listening, and interpersonal skills
  • Strong ability to visualize data to multiple audiences of the organization
  • High attention to detail while multi-tasking on complex deliverables
  • Ability to quickly establish rapport with remote internal and external stakeholders
  • Act as a key contributor in a complex environment
  • Excellent Verbal, Written and Communication Skills

In order to qualify for this position, you must be legally authorized to work in the United States without restriction as to duration.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Employment at BD is contingent upon the Company’s receipt of sufficient proof that you are or will be fully vaccinated against COVID-19. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

All applicants should complete the on-line application process. BD is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please call 855-BD-HELPS (855-234-3577) or email asc.americas@bd.com

#earlytalent #proudtobeBD

Primary Work Location

USA CA - San Diego Bldg A&B

Additional Locations

Work Shift