Role Overview: VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era. As a pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the Digital Workspace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace. Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning, and giving back. If you are ready to accelerate, innovate and lead, join our End User Computing Backoffice team as we challenge constraints and solve tomorrow’s problems today!

Our team is looking for a dynamic Program Manager who is passionate about learning new things. Has strong analytical skills needed to solve complex problems and has a natural ability to explore the uncharted. This role will be part of the Backoffice Program Management team which works to help transform EUC solutions and business operations into a true, scalable SaaS operating model. In this role, you will work closely with cross functional teams both inside and outside of the Business Unit including IT, Product Development, Marketing, Sales, Services and Operations. You are someone who enjoys bringing teams together to discuss the pain points in existing processes and can facilitate the discussions between the cross functional teams to create solutions and document the new processes

As a member of the EUC Backoffice Program Management team you’ll have the opportunity to work with highly skilled, passionate colleagues across Atlanta, Palo Alto, Bangalore, and cross teams across the globe. Work on Business Transformation Project in EUC. The project is to help pull usage metrics from the product and display it in a dashboard for teams. In this project the candidate will study the product and investigate best ways to pull the data from the product working product management team. Once the best method is identified, document it and work with engineering teams to implement it and build a dashboard.

Success in the Role: What are the performance outcomes over the 6 months you will work toward completing?

• In your first 2 weeks, you will quickly come up to speed on our product portfolio Workspace One UEM, Horizon Cloud and gain a grasp on new technology concepts/initiatives in our pipeline. You’ll also start to get to know stakeholders and collaborators – critical to get your job done well.
• By week 3 - you are taking the lead to identify scope of your project – what needs to be done to support the defining and building usage metrics dashboard.
• Then you’ll drive conversation with internal stakeholders/internal customers, getting feedback from them to continue to test and validate your hypothesis, and draft a recommendation on solutions
• At the end of your internship, you will present the usage metrics dashboard and demo it. It’s your chance to impress everyone.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• The essence of a program manager is to provide a collaborative platform for cross functional teams to accomplish the desired program outcome
• Steps to take: Identify stakeholders, devise a timeline for the program after identifying the tasks and dependencies between the tasks.
• Success is measured by the usage dashboard being useful for internal teams for billing purposes
• To achieve this, you will be regularly meeting with internal customers to understand their needs and pain points, as well as with colleagues across the company to understand their plans and how we can collaborate for c
• For your program milestones to be understood and worked on, effective collaboration- and excellent communication is essential, whether discussing with internal colleagues, up the management chain, or discussing with internal customers for feedback and validation. Your key duties and responsibilities:
• Define key program milestones, analytics, KPIs to track the program’s progress
• Drive the strategy and roadmap for the program
• Conduct Market sizing and growth opportunities
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with strategy
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
• Provide backlog management, iteration planning, and elaboration of the user stories

Key Qualifications and Requirements

• Previous working experience in program management in SaaS
• Sharp analytical and problem-solving skills
• Creative thinker with a vision

• Exceptionally strong analytical skills and a natural predisposition toward data-driven decision[1]making. • Ability to handle several concurrent activities with attention to detail

• Passionate about technology and have a strong drive to advance the state of IT
• Ability to make reasoned decisions in ambiguous situations
• Ability to influence people at all levels across a broad variety of job functions

Additional Preferred Skills

• Knowledge of Agile process and principles
• Experience in SaaS delivery
• MBA and BA/BS in Computer Science (or equivalents) preferred
• Working knowledge of whiteboarding tools like Miro
• Working knowledge of JIRA and Confluence

What is the leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this role is Himaja, Sr. Manager – EUC Backoffice Program Management. Himaja has been with VMware for 5 years. This team sits in the Business Transformation organization.

Where is this role located? Flexible: The location of this role is flexible within the United States. Job Profile Product Dev Marketing – Internship (part time 20hours/week)

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law

Due to the Biden Administration issuing an Executive Order (EO) that effectively mandates COVID-19 vaccination for all U.S. based employees of federal contractors and subcontractors, all U.S. based VMware employees will be required to have their final vaccination dose (e.g., second dose of Pfizer or Moderna, or single dose of J&J) by January 4, 2022. Specifically, this means that all U.S. based VMware employees will need to be fully vaccinated by January 18th, 2022, or by their first date of employment if after that date, subject to legally required accommodations.

Category : University and Recent Grads
Subcategory: Internships
Experience: Internship
Full Time/ Part Time: Part Time
Posted Date: 2021-12-02

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.