Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.

First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

What makes this Sales Research Accounts internship unique? This is your opportunity to gather competitive intel in our constantly evolving cloud-based communication and collaboration space. You’ll “secret shop” our competitors and share your insights. You’ll see how SaaS sales teams work together to demonstrate how our product is differentiated in the market. This is a first-hand opportunity to experience tech sales the Ringcentral way.

So, join RingCentral as an intern this winter and say hello to opportunity.

Job Scope:

• Perform and complete 18 secret shopper experiences weekly on our identified Top Customers Customer experience online as well as dial in. Document experience and then create a comparison competitor experience sheet as well

• Turn in all reports weekly via Google docs with notes and screen grabs

• Hold a meeting with Sales rep/Manager to review work from the previous week and address any questions.

Qualifications:

• College Sophomore or Higher considered

• Strong Consideration for Business Majors

• Organization and Time Management is a must

• Google Docs familiarity

• Understanding the importance of Customer Experience and the effect on business/retention
  

Learning Skills/Outcomes:

• Understanding of competitive landscape of Customer Experience and Service

• Clear Process for Sales Research and Account Mapping

• Presentation skill delivery in a team environment

Availability:

• Part-time [12-week internship]

• Must be available to start either February 8, 2022 or February 15, 2022

Here are a few reasons to consider being a RingTern at RingCentral:

1) You have a competitive edge and like to win . Here, you’ll compete for prizes with individual elevator pitches, team product challenges, off-site excursions and company events. We call it collaborative competition and it’s a great way to experience the way we work.

2) Hyper-growth, for you and your career. RingCentral is growing at an annual rate of 30%. Every year. So now is a great time to join us. It also means there are lots of interesting, real-world challenges to help us solve.

3) Mentors who are in it for you. Our mentors will work with you to help you grow and achieve your goals. No micro-management and no busy-work. The goal is to help you problem-solve and succeed independently.

If you are interested in an internship here, chances are you have some relevant skills and are interested in working for a rapidly growing, cloud-based software and communications company. We can teach you the RingCentral-way what we can’t teach, is drive and a passion to succeed.

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.

RingCentral is headquartered in Belmont, California and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Visit the links below to know more about the company, internships, and job openings:

About RingCentral - RingCentral’s website

Openings - Job & Internship webpage