Description

Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

100% Remote opportunity

Primary responsibilities include:

• Work closely with the Pursuit Phone Team Leadership and team members to create HEDIS outreach/record retrieval, Escalations and Provider Clean-up standard operating procedures, workflows, and documentation.
• Interface with HEDIS Phone Team Director, Manager, Leads and full-time staff, Pursuit Spec Teams and Program Manager
• Review Pursuit and Escalation Lessons Learned from previous HEDIS season with Phone Team to develop process improvements and attend relevant weekly workgroups.
• Review Phone Team Process Docs, Training Manuals, and Temp Staff Onboarding/Performance Mgmt plan with the team.
• Review Provider Clean-up Lessons Learned and Processes with Phone/Pursuit Team to develop process improvements for both, Provider outreach and reporting. Participate in clean-up process with the Pursuit Teams.
• Assist with migration of Medicaid HEDIS pursuit/retrieval to new Pursuit tool

Qualifications

• Pursuing an undergraduate degree in Business, Industrial/Organizational Psychology, Organizational Development, Human Resources Management, or other related degrees
• Must be enrolled full-time at an accredited college or university during internship
• This internship is from June to August and is 40 hours per week/or 20 hours per week depending on school schedule in a virtual setting
• Students must be authorized to work in the U.S. without future visa sponsorship requirements

Preferred Qualifications:

• Critical thinker,
• Detail-oriented
• Collaborative with ability to recommend efficiencies and business improvement opportunities

The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against Covid-19. All offers of employment are conditioned on completion of a background check, including COVID-19 vaccination verification. If you are not vaccinated, your offer will be rescinded unless you provide - and Anthem approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World's Most Admired Companies among health insurers by Fortune magazine, and a 2020 America's Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.