At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We’re looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we’ll support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought-leader. At Northrop Grumman, you’ll have the resources, support, and team to do some of the best work of your career.

Northrop Grumman is seeking an IT Desktop Support Intern to join the Enterprise Services Extended Desktop Support team. The will be located Promontory, UT and/or Magna, UT.

The qualified candidate will become part of Northrop Grumman’s Space Sector ES Launch Missile Defense Systems PMO.

Roles and Responsibilities:

• Assist IT staff with daily operational tasks and help employees with tech-related questions
• Troubleshoot and solve issues with endpoints, servers, networks and other systems
• Train and help employees use internal systems and software
• Research new technologies, adoption, and implementation strategies
• Create and maintain documentation
• Perform hardware and software installation procedures
• Document IT processes, develop action plans, track progress
• Assist in hardware and software inventory management
• Assist users with their information technology questions and problems
• Provide onsite IT field support

Basic Qualifications

A candidate must meet ALL of the below criteria. The candidate must:

• Be a student who is enrolled full-time and pursuing an undergraduate or graduate Information Technology degree from an accredited college/university
• Be available to work part-time (15-25 hours per week) for at least 10 weeks during spring 2022.
• Be able to obtain a U.S. Government security clearance if necessary (U.S. citizenship is a pre-requisite)
• Have an overall cumulative GPA of 3.0 out of 4.0 or higher (unofficial academic transcripts must be provided at time of application by uploading the documents to your application or profile)
• Familiar with technical PC operations and troubleshooting (Windows OS, Networking, RDP, etc.)
• Proficient in Excel i.e. pivot tables; VLookup; charts; data manipulation
• Detail-oriented
• Excellent customer service skills
• Able to lift up to 25 lbs
• Ability to prioritize tasks and efficiently manage time
• Strong oral and written communications skills
• Ability to respond effectively to inquiries or complaints
• Demonstrated problem solving skills, strong conceptual and analytical skills

Preferred Qualifications

• Have an overall cumulative GPA of 3.70/4.0 or higher

Intern Pay Range:

Bachelor’s: $20.75 to $25.75 per hour

Master’s: $30.50 to $32.25 per hour

At Northrop Grumman, our internship pay rates are standardized and take into account three main factors: the anticipated graduation date of the individual, the cost of labor of the geographic location, and whether the internship is considered technical or administrative.

The health and safety of our employees and their families is a top priority. With the continuing impacts of COVID-19 around the world, we are taking action to protect the health and well-being of our colleagues and maintain the safety of the communities where we operate. As a federal contractor, and consistent with Executive Order 14042 (https://www.saferfederalworkforce.gov/contractors/) we will require all newly hired employees in the United States to be fully vaccinated by January 18, 2022 or by your start date if it is after January 18th. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved (if applicable) in advance of your start date.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.