Spotify New York, NY Remote
2021-12-22

Summer Internship, Trust & Safety

4.3
    Students
Spotify Trust & Safety is dedicated to creating a platform that is safe for users and creators and true to our values.

Location

New York or Remote Americas

Job type

Internship
We are looking for an outstanding summer Intern to join Spotify’s Trust & Safety team. As a Trust & Safety intern, you will help to define, enforce, and communicate our stance on policy issues across podcasts, music, and all other forms of user-generated content.

What you'll do

  • Work closely with our team and internal stakeholders to develop, refine, and launch content policies and enforcement processes that help ensure Spotify is a safe and positive experience for everyone.
  • Help to develop content policies & design enforcement workflows that apply to artists, podcasters, and users.
  • Help with policy enforcement operations; partner on audits and enforcement efficiency-related projects.
  • Provide consultative support for new product launches and ensure that they are safe for our users, whether by advocating for user controls or designing product-specific policies.
  • Conduct risk assessments and research on key online safety trends, geopolitical climates, and legal landscapes re: content moderation.
  • Advise and lead high-profile and/or time-sensitive investigations into potential policy violations.

Who you are

  • Pursuing a Master's degree in public policy, international relations, or other related fields to the job specifications and planning to graduate in 2022.
  • You currently have valid work authorization to work in the country in which this role is based that will extend from June to August 2022.
  • You have an understanding of the online safety trends and landscape, especially issues related to free expression.
  • You have strong communication skills, both written and verbal. You are able to provide concise advice and translate complex challenges clearly.
  • You have strong project management skills and can take creative approaches to problem-solving.
  • You are a standout colleague with the ability to work autonomously.
  • You have experience working with data analysis (qualitative and quantitative) - experience using SQL is a plus.
  • You are excited by the ever-changing landscape of technology and have the ability to adjust and adapt to business and regulatory changes.
  • Ideally, you have some experience in drafting, reviewing, and/or implementing policies for ads, podcasts, music, video, and/or another form of user-generated content.
  • A second language is a plus.
  • Prior experience in tech, government, or nonprofit is a plus.

Where you'll be

  • We are a distributed workforce enabling our band members to find a work mode that is best for them!
  • Where in the world? For this role, it can be within the Americas region in which we have a work location
  • Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
  • Working hours? We operate within the Eastern Standard time zone for collaboration

Our global benefits

Extensive learning opportunities, through our dedicated team, GreenHouse.
All The Feels, our employee assistance program and self-care hub.
Social events, everything from fikas and team outings to concerts, panels and talks.
Flexible public holidays, swap days off according to your values and beliefs.
Spotify Premium Account, listen without limits with a free employee account.
Swag, a Spotify welcome kit and official merch you can’t get anywhere else.

Learn about life at Spotify

Our paid summer internships last for 10-13 weeks and start at the beginning of June. The last day to apply is January 18, 2022 at 4:59 PM EST.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 381 million users.

This position is not eligible to be performed in Colorado.