GreenState Credit Union

Bilingual Business Development Internship

US-IA-North Liberty

Job ID: 2021-3059
Type: Seasonal
# of Openings: 1
Category: Retail
Work From Home

Overview

GREENSTATE INTERNSHIPS:

GreenState Credit Union's internship opportunity will immerse you into GreenState's fun and fast paced environment! As a valuable member of our team, you will provide direct support to your assigned team by owning the outcome for a variety of projects. We want your internship to be educational, meaningful, and exciting! As an intern, you will gain a better understanding of the roles in your department and be well prepared for work in the financial industry in the future. You will also have opportunities to work with GreenState members, other departments, and staff.

GREENSTATE CULTURE:

At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.

Responsibilities

Essential Duties and Responsibilities:

• Adheres to the Credit Union's core values in serving with truth, trust, mentoring, openness, risk-taking, communication, giving credit, integrity, caring, and respect in carrying out the GreenState's mission and vision.
• Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival. Consistent usage of the members name during contact and always thanking them for their business.
• Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
• Ensures confidentiality of member information.
• Assists with planning, coordination and execution of department events as directed by the appropriate staff member.
• Provides a variety of administrative and clerical support regarding respective departmental and organizational projects and tasks.
• Interacts with both internal and external GreenState parties including, but not limited to, fellow employees, department leaders, members, and vendors in the pursuit of departmental and organizational objectives.
• Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis.
• Performs any other duties as may be required to meet Credit Union objectives.
• Examples of 2022 Projects/Duties Include:
  • Collaborate across business development, marketing and retail teams to support key go-to-market
    initiatives
  • Research and prioritize markets to execute plans for engagement
  • Prepare written communications for existing partners
  • Onboard new community partners and promote GreenState’s offerings
  • Run culturally relevant campaigns with marketing to boost the reach and effectiveness of
    promotions
  • Assist with engagement with strategic partners to drive impact on key metrics
  • Work alongside the Bilingual Business Development (BBD) Director on market intelligence-oriented
    projects
  • Schedule community meetings to meet with the BBD Director in the Chicagoland area and Omaha.
  • Networking within the industry through several events. These events could be non-traditional
    working hours including weekends.
  • Research prospective partner base and partnership options through all possible sources
  • Identify business opportunities with strategic targets and cultivating relationships with existing
    community partners
  • Research industry trends and assist with ongoing BD strategic planning
  • Assist in developing business relationships with strategic partners
  • Track updates and organize contacts on the CRM system
  • Translate and review documents in Spanish or French
• This job description does not list all the job duties. Intern may be asked to perform other duties by the staff or supervisor. Intern will be evaluated on performance of the projects listed as well as interaction with employees and clients. Work hours and project specifics will be negotiated with each candidate.

Qualifications

Job Requirements:

• Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Job will require a non-traditional workweek with extra hours including evening and/or weekend duties.
• Must be a current student in good academic standing.
• Enthusiasm about knowledge acquisition and learning.
• Good oral communication skills and the ability to produce written communication.
• Ability to follow oral and written instructions.
• Good telephone manners and techniques.
• Excellent interpersonal and communication skills in both writing and speaking
• Optimistic attitude and strong people skills
• Strong business acumen and critical thinking skills
• Ability to work under pressure
• Be good at navigating interpersonal relationships, and be able to identify and handle sensitive issues
• Fluent in English as well as Spanish or French
• Be bicultural and bilingual
• Ability to use and understand written material.
• Ability to work with minimal direction and exercise sound judgment.
• Ability to perform basic math calculations.
• Strong analytical, oral, and written communication skills.
• Proficiency with related computer applications, spreadsheets, word processing, and database applications.
• Must be an undergraduate student entering their junior or senior year, prior to the commencement of the internship.
• Must be bondable.

Reporting Relationship
Reports to Department Leaders as assigned.

Supervisory Responsibilities
This position is not responsible for the supervision of other employees.

Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with the credit union.

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