TDS Telecom
Remote
2022-01-06
Salesforce Reporting Intern
$17 an hour
3.7
Overview:
You will also support SharePoint Online projects and activities. This includes meeting with key stakeholders gathering requirements, organizing site contents and pages maintaining a consistent look and feel with improving productivity and reducing clicks as a primary focus. Assist Commercial COAST in ongoing maintenance of communications, user acceptance testing of commercial sales applications, and the development of job aides, process flows and training materials as necessary.
**Please note this position is remote and the hourly compensation is $17.00.**
Intern Resources:
As a Salesforce Reporting Intern, you will be responsible for assisting the Operational Managers within Commercial Sales in modifying, creating, and validating Sales results and key operational metrics. Under direct supervision, you will provide assistance in support of one or more of the following: Key Performance Metrics (OKR), developing new product-based reporting, gather requirements for new reports, and ad hoc report generation.
You will also support SharePoint Online projects and activities. This includes meeting with key stakeholders gathering requirements, organizing site contents and pages maintaining a consistent look and feel with improving productivity and reducing clicks as a primary focus. Assist Commercial COAST in ongoing maintenance of communications, user acceptance testing of commercial sales applications, and the development of job aides, process flows and training materials as necessary.
**Please note this position is remote and the hourly compensation is $17.00.**
Intern Resources:
Our interns partner with seasoned professionals to help with executing high-priority company projects and day-to-day operational activities. As an intern, TDS offers you:
- Prioritization of your professional development from in-depth training.
- A key focus on internal promotions
- Competitive compensation
- Emphasis on ethics and promoting a healthy life/work balance with a business casual work environment
- Encouragement to use our education reimbursement program
- Encouragement to volunteer for local charities and university activities, and community events
- Access to an Intern Associate Resource Group (ARG). This group’s purpose is to support you by providing extra resources for development, opportunities for internal advancement, and forums to connect with other interns throughout the company. ERG meets once per month to allow you to hear from other interns about their projects, as well as leaders within our organization about their team. They host networking events to grow your connections within the organization with the goal of finding full-time employment by your graduation.
TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to more than 1,000 rural, suburban, and metropolitan communities across the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 2 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit tdstelecom.com.
Responsibilities:
In this position, you will have the opportunity to:
- Develop Salesforce/SFI reports and dashboards
- Perform data/report review
- Gather reporting requirements from Commercial Sales Stakeholders
- System data cleanup
- Refine process documents
Required Qualifications:
- Currently pursuing an Associate's or Bachelor’s Degree in information systems, computer science, programming or related field
- Two or more semesters of related technology coursework
Other Qualifications:
- Exposure to or knowledge of CRM systems, Salesforce.com preferred
- Knowledge of Relational Database Management System concepts
- Salesforce.com/Tableau reporting experience
- Proficiency with MS Office, specifically SharePoint
- Strong analytical problem-solving skills and critical thinking
- Excellent interpersonal skills, including strong verbal and written communication
- Ability to plan and organize multiple tasks
- Solid work ethic and demonstrated ability to meet deadlines
- Ability to work both independently and on team assignments
- Must be assertive, proactive, and seek work and clarification on issues/concerns that arise
- Willingness to learn
- Perform other duties including department-wide assignments and special projects as required by leaders in Commercial Sales.
At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!