SUMMARY OF RESPONSIBILITY:

Our Jr. Quality Assurance Analyst is responsible for daily review of websites following an established framework and recording any issues found during the review along with reviewing fixes implemented or feedback provided by the project teams. The Quality Assurance team reviews all websites during the build process to ensure each site meets Finalsite’s standards.

Essential Functions:

• Review websites based on established frameworks including core functionality, application of styling, and accessibility across multiple browsers, operating systems and mobile devices/platforms

• Report issues to project teams in clear and concise manner, including links, description of issue and screenshot or video as needed

• Communicate in a timely and professional manner with each project team including project manager, developer, designer and contractors

• Maintain timely return of projects on a daily basis to ensure scheduled tasks are performed as scheduled

• Escalate recurring or concerning issues to Delivery QA team lead or manager.

Other Functions:

• Create and communicate a daily schedule for the QA team based on projects scheduled using Finalsite’s project management platform and messages from project team members

• Regularly check on projects of projects in the QA phase to ensure timely progress through the QA process toward approval

• Participate in training as required.

• Must be able to push, pull, and/or lift at least 20 lbs.

• Must be able to demonstrate proficiency with Microsoft Office suite and Google products.

• Must demonstrate technical skills related to video editing, computer and software usage.

• Must have strong organizational skills and ability to multi-task when deemed appropriate/necessary.

QUALIFICATIONS AND SKILLS

• Associate’s or Bachelor’s degree preferred., or commensurate experience.

• Detail-oriented, with the intelligence, persistence, and creativity to appropriately and thoroughly test software

• Able to think like an end-user and critically evaluate website features and their implementation to maximize customer satisfaction

• Demonstrated strong analytical and problem solving skills in a web based environment

• Experience reviewing sites for compliance with Web Content Accessibility Guidelines (WCAG)

• Software Development, Support and/or Automated Testing experience a plus