ABOUT US

Velocity Global is one of the fastest-growing companies in the world and hands down one of the greatest places to work from anywhere. We accelerate the future of work beyond borders. Our global work platform simplifies the employer and employee experience through cloud-based workforce management technology, personalized expertise, and unmatched scale. As the largest global Employer of Record (also known as International PEO) in 185 countries and all 50 United States, more than 1,000 brands rely on Velocity Global to build global teams without the cost or complexity of setting up foreign legal entities or state registrations. The company offers additional services including Independent Contractor Compliance to assess a workforce, and Agent of Record (AoR) to streamline payments to contractors. Velocity Global was named a “Leader” in Global Employer of Record services by prominent analyst firm NelsonHall. Founded in 2014, we have hundreds of employees across five continents.

POSITION SUMMARY

Velocity Global is seeking a full-time Operations Junior Business System Analyst to join our growing REMOTE/REGION You will be responsible for the analysis, documentation, and management of business requirements throughout the project lifecycle. You will ensure that requirements are fully understood by technical teams before solutions are designed and implemented, then continue to work throughout projects to keep them in scope. Your deep understanding of the business will also be utilized to analyze operational data and workflows to drive efficiencies for the Operations team.

This is a fast-paced role, requiring flexibility working with a number of different business units, while being exposed to a variety of technologies. This role is not for the faint of heart as you will be asked to continually solve new problems, learn new technologies, and to make your mark across the entire organization.

RESPONSIBILITIES

• Learn systems, processes, and business rules used by individual departments.
• Collaborate with all business units within the Operations division throughout a project’s lifecycle to identify and document gaps and/or individual needs.
• Translate business needs into technical requirements and documentation.
• Make recommendations for improvements to existing business processes, technical workflows, etc.
• Work with internal and outsourced development teams to ensure business requirements are met.
• Assist business units with creating systems documentation and training materials and facilitate new and continuous technology systems training.
• Set Up, implement, and manage administration for new and current systems.
• Manage and perform user acceptance testing, and provide post Go-Live support.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not construed to be an exhaustive list of all job duties performed by the personnel so classified.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s degree preferred, with an emphasis in business administration, information systems, or related field
• 2-4 years of experience with creating and explaining complex process flows
• 2-4 years of experience creating and maintaining technical specifications and data maps
• Demonstrated success working as a business partner.
• An understanding of business analyst principles, processes, and techniques
• Prior experience managing UAT and training plans
• Prior experience with ERP or CRM systems a plus
• Priori experience using Zendesk a plus
• Comfortable adapting to changing technical environments
• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Ability to work effectively with non-technical personnel
• Ability to work effectively in a team situation with outsourced development teams
• Understanding of Agile Software Development Methodology a plus
• Ability to manage multiple priorities related to multiple projects at once and work collaboratively across organizational lines

OUR VALUES

Velocity - Exceeding expectations of our customers, colleagues, and ourselves by delivering swift and effective results.
Integrity - Doing right by our customers, colleagues, and ourselves through honest and ethical actions.
Be Bold - Daring to take risks, learn, and grow to benefit our customers, colleagues, and ourselves.
Empowerment - Owning our decisions and being accountable for the impact we have on our customers, colleagues, and ourselves.
Service - Supporting our customers, colleagues, and ourselves with respect and empathy.

We have a passion for all things international business and thrive in a fast-paced, high-growth environment. If you want to work for a professional, global, inclusive, and innovative company, we’d love to meet you!

At Velocity Global, we value inclusion and belonging. We encourage applications from all qualified candidates regardless of age, ancestry, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. If you have a disability or special need that requires accommodation, please contact us at TalentAcquisition@VelocityGlobal.com

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