The Hanover Insurance Group
Remote
2022-01-08
Risk Solutions - Technical Services Intern
3.7
The Hanover Insurance Group is seeking to attract exceptional college students for our Summer Internship Program, which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options.
Position summary:
The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge and match your interests to a real job over the course of 10 weeks. Through the program, you will be supported and mentored by a community of exceptional talent including: leaders, managers, subject matter experts and recent graduates who are just getting started in our dynamic industry. As part of your experience, you will also participate in a cross-functional team building project focused on corporate philanthropy, as well as attend weekly development workshops with your intern peers. We have very high expectations of our participants and anticipate their strong dedication to the program and to our company. We expect candidates to have a sense of ownership in their career development and a commitment to excellence. We recruit highly skilled students for potential future full-time employment opportunities, upon graduation. The Hanover’s Internship Program is 10 weeks in duration throughout the summer (June – mid August). We will be taking applications for our program on an ongoing basis from September to February. Qualified applicants selected for an interview will be contacted by a member of The Hanover University Relations team to discuss next steps. We receive a high volume of applications for our internship program each year and thank you for your patience during our review and interview process. Please Note: You will need to apply through www.jobs.hanover.com for your internship application to be considered.
Responsibilities/Essential Functions:
Internship responsibilities and activities involve working within a team environment and may focus on any of the following:
Hanover has enacted policies and protocols throughout the COVID-19 pandemic to promote employee health and safety. To that end, all employees are expected to provide true and accurate information regarding their vaccine status, and when requested, employees are expected to provide proof of such status. Hanover recognizes employee privacy concerns and only provides vaccine status information on a need-to-know basis. Various Hanover policies and requirements are connected to vaccine status, including but not limited to, the company’s Facial Coverings and Social Distancing policy and Hanover’s testing program. Employees declining to provide information related to their vaccine status, will be considered unvaccinated or not fully vaccinated for the purposes of The Hanover’s COVID-19 health and safety policies and protocols.
Beginning in January or February of 2022, all unvaccinated or not fully vaccinated employees, who work on-site or who have in-person contact with Hanover customers, agents, or other stake holders (i.e., externally facing), will be expected to undergo weekly monitored testing for COVID-19. Hanover is still exploring cost sharing options, but employees subject to the testing program may be expected to pay some or all of the testing cost.
Please be advised that while Hanover does not expect to institute a vaccine mandate at this time, Hanover encourages employees to get vaccinated and provides paid time off to both obtain and recover from the vaccine(s). Weekly testing is a term or condition of employment for all unvaccinated or not fully vaccinated on-site or externally facing employees. Employees who are entitled to a reasonable accommodation under the Americans with Disabilities Act or Title VII (religious accommodation) may apply for an accommodation through the company’s usual processes. Where an accommodation is granted, Hanover will absorb the cost of testing.
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Position summary:
The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge and match your interests to a real job over the course of 10 weeks. Through the program, you will be supported and mentored by a community of exceptional talent including: leaders, managers, subject matter experts and recent graduates who are just getting started in our dynamic industry. As part of your experience, you will also participate in a cross-functional team building project focused on corporate philanthropy, as well as attend weekly development workshops with your intern peers. We have very high expectations of our participants and anticipate their strong dedication to the program and to our company. We expect candidates to have a sense of ownership in their career development and a commitment to excellence. We recruit highly skilled students for potential future full-time employment opportunities, upon graduation. The Hanover’s Internship Program is 10 weeks in duration throughout the summer (June – mid August). We will be taking applications for our program on an ongoing basis from September to February. Qualified applicants selected for an interview will be contacted by a member of The Hanover University Relations team to discuss next steps. We receive a high volume of applications for our internship program each year and thank you for your patience during our review and interview process. Please Note: You will need to apply through www.jobs.hanover.com for your internship application to be considered.
Responsibilities/Essential Functions:
Internship responsibilities and activities involve working within a team environment and may focus on any of the following:
- Researching and applying technical information to support current Risk Solutions service efforts.
- Attending co-surveys with experienced Risk Solutions staff to learn and develop technical and consulting skills.
- Completing one Capstone project and presentation to senior management on a relevant Risk Solutions topic. (Possibly involving innovation and the use of technology to help improve Risk Solutions efficiencies.)
- Completing and/or assisting field consultants with PML calculations and follow-up to review for accuracy.
- Assisting with the research and development of draft Risk Solutions support resources.
- Assisting field consultants with pre-visit preparation work including account research.
- Developing account loss trend analyses.
- Completing personal lines home inspections.
- Following-up with customers to gain commitment to move forward with field consultant recommended services such as water/temperature sensors, IR thermography/vibration testing, drone survey, wearable technology sensors, slipmeter testing and fleet telematics.
- Following-up on the status of open Vendor and Staff Recommendations by calling customers, answering questions, providing assistance as needed, and entering notes into our loss control system.
- Participating in the Enterprise Automation Project.
- Contributing new ideas and perspective to Risk Solutions pipelining and talent recruitment strategies.
- Assisting Technical Directors and AVPs with assigned projects.
- Cumulative GPA of 3.0 or higher preferred
- Ability to commit to a full time 10-week internship program
- Ability to work in the U.S. without requiring sponsorship now or in the future
- 0-2 years of professional working experience
- Ability to collaborate with peers to ensure processes are efficient
- Strong verbal and written communication skills
- Critical thinking/problem solving skills and analytical mindset
- Exposure to MS Office applications
- Excellent time management and multitasking skills.
Hanover has enacted policies and protocols throughout the COVID-19 pandemic to promote employee health and safety. To that end, all employees are expected to provide true and accurate information regarding their vaccine status, and when requested, employees are expected to provide proof of such status. Hanover recognizes employee privacy concerns and only provides vaccine status information on a need-to-know basis. Various Hanover policies and requirements are connected to vaccine status, including but not limited to, the company’s Facial Coverings and Social Distancing policy and Hanover’s testing program. Employees declining to provide information related to their vaccine status, will be considered unvaccinated or not fully vaccinated for the purposes of The Hanover’s COVID-19 health and safety policies and protocols.
Beginning in January or February of 2022, all unvaccinated or not fully vaccinated employees, who work on-site or who have in-person contact with Hanover customers, agents, or other stake holders (i.e., externally facing), will be expected to undergo weekly monitored testing for COVID-19. Hanover is still exploring cost sharing options, but employees subject to the testing program may be expected to pay some or all of the testing cost.
Please be advised that while Hanover does not expect to institute a vaccine mandate at this time, Hanover encourages employees to get vaccinated and provides paid time off to both obtain and recover from the vaccine(s). Weekly testing is a term or condition of employment for all unvaccinated or not fully vaccinated on-site or externally facing employees. Employees who are entitled to a reasonable accommodation under the Americans with Disabilities Act or Title VII (religious accommodation) may apply for an accommodation through the company’s usual processes. Where an accommodation is granted, Hanover will absorb the cost of testing.
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.