Buildertrend Solutions, Inc. United States Remote
2022-01-06

User Research Intern

3.8

Build your career at Buildertrend, ranked #1 in Best Places to Work in Omaha 2019, 2020 & 2021!

  • Open to both local and remote candidates.


The job

Buildertrend is looking for a User Research Intern who will help elevate the practice of research with creative but rigorous qualitative, quantitative, and/or design research methods. The right candidate will be an effective communicator, passionate about understanding people, curious about the relationship between data, technology, and society, comfortable in a flat, fast-moving organization, and a great collaborator. You will help with large research projects (generative and evaluative) and support the research efforts of the larger product team of designers, product analysts, and developers.


things to look forward to

  • Schedule, conduct, and document research interviews to learn more about our customers and how to best improve their experiences
  • Conduct research studies by applying methods such as usability testing, interviews, field research, surveys, and diary studies
  • Design and execute studies that address both user behavior and attitudes, using the right methodology for the right questions
  • Work closely with product teams, as well as other researchers, to identify important research questions
  • Generate insights that shape how product teams think about medium and long-term product strategy
  • Work cross-functionally with design, product, data science, content strategy, engineering, and marketing
  • Combining qualitative and quantitative customer insights to generate strategic and tactical insights along with actionable recommendations
  • Communicate insights in creative and compelling ways
  • Comfort with utilizing data to define and support hypotheses


The preferred candidates

  • Current junior, senior, or graduate student in a human behavior-related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Anthropology, Information Science, Computer Science, Political Science, or Design
  • Knowledge of research methods in at least one subset of methods (e.g., survey design and quantitative data analysis, ethnography) - qualitative and/or quantitative research (Preferred)
  • Analytical, project management, and problem-solving experience
  • Experience with autonomy and independent decision making to weigh tradeoffs and balance demands
  • Experience with Excel (and the ability to quickly learn new tools)
  • Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment


About us

Buildertrend is cutting-edge, cloud-based project management software. With nearly 1 million users across the globe, we empower the construction industry with a better way to build. Our software helps construction professionals build more projects while reducing delays, eliminating communication errors, and increasing customer satisfaction. From Estimating, Scheduling, and Change Order features to Client Communication and Document Management tools, our feature set is here to streamline every aspect of the construction process. As a partner in our customer's success, our team provides unmatched support, every step of the way. At Buildertrend, we believe in providing an all-in-one solution to solve real problems, deliver real results, and change the way the world builds.

Founded in Omaha in 2006, Buildertrend is quickly becoming the industry standard. Buildertrend is changing the way the world builds. Using technology to bring all parties together, Buildertrend has quickly become the product of the future. The innovative solutions and team atmosphere are what make Buildertrend one of the hottest employers in Omaha.

If you want to learn more about us, check out: http://buildertrend.com/about.aspx

Come be a part of the fun and challenging environment at our new headquarters conveniently located off 120th and I-80.


Equal opportunity employer

At Buildertrend, we value diversity and treat all employees and job applicants based on merit, qualifications, competence, and talent. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Buildertrend believes that diversity and inclusion among our team is critical to our success as a company, and seek to recruit and retain the most talented people from a diverse candidate pool.

To see the complete list of Essential Job Functions, click here https://buildertrend.com/essential-job-functions-notice/