ABOUT INMOMENT

Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at inmoment.com

At InMoment, we believe inclusion and diversity are essential to our success. Our favorite core value is “human” and demonstrating respect and open-mindedness toward others is central to our culture. Simply put, Leave Your Mark is the brand of InMoment’s culture, but it’s also more than that—it’s a selfless way of living in all areas of life. Every moment offers a new opportunity to make an impact. We take deliberate action to make the lives of our families, teammates, clients, and community better within every interaction. The question is, what mark will you choose to leave?

YOUR OPPORTUNITY

If you are looking for an exciting opportunity to join an award-winning global team and work for an organization listed on the 300 Best Employers for Women Forbes List, we want to hear from you! We are looking for a talented, ambitious Intern with a HUMAN, BOLD, & INVESTED attitude!

In a part-time internship role, you will support day-to-day project execution needs and be able to experience working for an analytically minded software company. Our client base includes many of the world’s best brands and this intern role provides support to the Customer Success team engaging with those brands. The right candidate will be responsible for providing support with a can-do attitude!

• Provides quality assurance by reviewing reports for accuracy and testing surveys to ensure programming meets client requirements
• Examine survey data to assist with responding to client requests
• Drafts documentation as required for specific programs

DESIRED NATURAL ATTRIBUTES (INMOMENT DNA!)

• You live and breathe customer service and demonstrate a customer-first attitude at all times. You have an enthusiastic and optimistic outlook on life in and out of the workplace
• Communicates, if not over-communicates, effectively, proactively and effortlessly with internal and external stakeholders
• Understands deadlines and goals and can operate with a sense of urgency without sacrificing quality
• Exhibits a high level of personal accountability, strong work ethic, integrity, and proven organizational skills with attention to detail
• Loves working in a super collaborative, high-tech, fast-paced environment and doesn’t mind getting their hands dirty - working shoulder to shoulder across teams to help InMoment’s growth trajectory
• Technology driven with savvy technical skills
• Inspirational team player, colleague, and culture champion within InMoment

IDEAL EXPERIENCE

• Minimum of Bachelor’s Degree preferred
• Experience successfully working with a team
• Aptitude to resolve complex and diverse issues
• Strong mathematical, quantitative, and analytical skills
• Professional written and oral communication skills
• Ability to quickly learn
• Proficient with Google Suite (Gmail, sheets, slides, forms, etc)

KEY RELATIONSHIPS

Reports to: Program Manager

At InMoment, inclusion and diversity is at the core of who we are. InMoment prides itself on an inclusive culture that promotes, encourages and supports the diverse voices of our employees and clients. We strive to create workplaces that reflect the communities we serve and believe that different perspectives, interests and backgrounds foster a stronger and more creative work environment.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

**Please no phone calls and no agencies/recruiters - this is a direct hire**