Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey!

Role:

Do you have a passion for building data-driven products? Do you want to be part of an innovative team that is building the next generation of data-driven products for IT, Security, and Business Analytics? The Core Products group at Splunk is looking for a product management intern to work closely with our PM and engineering teams to help define and implement best-in-class data experiences for our customers.

You thrive in a dynamic environment and have a track record of technical expertise and product responsibility. You will get to work with a super smart bunch of folks who are doing state of the art development work (both native mobile and mobile back-end) in areas of machine learning, data analytics, and event correlations across silos to build best-in-class business analytics software.

Responsibilities:

As a User Research Intern you will be responsible for …

• Handle the design, administration, and execution of research studies with some guidance.
• Partner with UX team members, including managers on research execution and/or design workshops.
• Partner effectively with product management, engineering, and product marketing.
• Proficient in primary research methods such as: running lab studies, conducting user interviews, synthesizing past research, managing datasets, etc.
• Create deliverables in the form of engaging reports or other materials as needed by the project team.
• Share research insights with cross-functional partners to create a smarter, more informed, and more empathetic team.
• Unafraid of creating new systems and processes as needed.
• This is a very hands-on role, and includes managing participant recruitment, data collection (includes moderating sessions), data synthesis and analysis, and delivery of findings and recommendations.

Requirements:

• Have an understanding of planning and executing different types of research and usability testing activities
• Degree in the field of HCI, Human Factors, Usability Engineering, Design, Anthropology, Behavioral Psychology or a related field (advanced degree a plus)
• Strong sense of independence, ownership, and initiative with an ability to self-direct
• Outstanding written and verbal communication skills
• Strong analytical and presentation skills
• Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase
• Not afraid of ambiguity and willing to learn new skills is a plus
• You enjoy working well with others in a fast-paced environment
• You enjoy working within an agile environment
• You bring enthusiasm for solving interesting problems

Education:

Actively pursuing a Bachelor’s, Master’s, or PhD in Product Design, Human-Computer Interaction, Human Factors, Usability Engineering or a related technical field, and strong record of academic achievement. Must be graduating December 2022 or later.

What We Offer You:

• The opportunity to work with a set of extraordinarily talented and dedicated peers, all the way from engineering and QA to product management and customer support. Splunk flourishes with disruption and diversity.
• A constant stream of new things for you to learn and an opportunity for growth and mentorship. We believe in growing engineers through ownership and leadership opportunities. We also believe mentors help both sides of the equation.
• A stable, collaborative and supportive work environment.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.