Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes.

We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros.

Position Title: Intern, Organizational Development and Learning

Department: People

Reports to: Sr Director, Organizational Development

Summary of Duties:

As an Organizational Development and Learning Intern, you assist with design and execution of people processes and products that help HCP achieve its strategic goals while building a world-class employee experience. You partner with People Team colleagues and business stakeholders to provide organization design and development services such as research, design, consulting, data analysis, proposal development, training and change management. You are a full team member with ownership of deliverables.

Essential Functions:

• Work closely with the OD, Learning, and People teams to build/execute scalable solutions
• Provide research summaries and recommendations that leverage best available data
• Analyze internal and external data to support recommendations to the business
• Build prototypes of tools and processes that improve employee experience and business performance, aligned to OKRs
• Support vendor identification, review, and selection
• Support Learning function with course content and occasional delivery of training
• Work to become a trusted partner within domains of expertise
• Analyze organization issues and propose solutions
• Learn and apply change management best practices
• Create an execute measurement plans to track success

Qualifications:

• Must be a current Graduate Student | OD or I/O Masters or PhD in progress with 1-2 years until graduation preferred
• Mindset: Positive attitude, strategic / creative / innovative and practical
• Analytical and excellent data-driven communication skills
• Able to build concise, coherent cases and stories for executive audiences
• Tableau experience a plus; Spreadsheet and presentation experience required
• Technically literate - can operate in fast moving SaaS company using an evolving toolset
• Agile learner - able to navigate change and help speed adoption
• Act as an owner, not a bystander - take responsibility and execute continuous improvement

This is a part-time internship that will vary in length - our ideal candidate will be able to work 25-30 hours per week fully remote with an immediate start date. The hourly compensation will vary between $35-$45/hour.

Founded in 2013, Housecall Pro champions home service professionals by giving them the tools to work simpler and grow smarter across all aspects of their business. Our core SaaS software platform helps Pros with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. We support more than 20,000 businesses and have over 400 ambitious, mission-driven, genuinely fun-loving employees in San Diego, Denver, and all over the world. If you want to do work that impacts real people, supported by a team that'll invest in you every step of the way, we'd love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation. #LI-SG1