The Customer Experience Sales Engineer Intern will have the opportunity to assist in growth of our Customer Experience (CX) practice. The intern will work with the Pre-Sales Engineering department to focus on CX growth. They would have the opportunity to learn the full cycle of a sales engineering process including discovery, solution design and deal construction, and customer presentations.

Location: Remote

RESPONSIBILITIES:

• Perform background research on potential customers
• Research and assess how CX is impacting different verticals, and regions and work with team to develop appropriate messaging
• Participate in line of business discovery to determine areas where business and financial performance could be realized through CX technology.
• Design appropriate solutions that achieve business performance objectives by leveraging the Black Box portfolio of software and services.
• Learn deal construction and participate in presentation to customers.
• Assist in some of the standardization within our processes and documentation that will happen in CX.

TRAINING OVERVIEW:

• Opportunities to learn about different aspects of the IT Services business.
• On-the-Job training with assignments guided by an individual Mentor/supervisor.
• Online, virtual, and classroom learning opportunities.
• Individual and group projects.
• StrengthsFinder and DiSC Assessment.
• Roundtables with top level executives.
• Bi Weekly self-evaluations to understand progress throughout program.
• Will be assigned a Coach and Mentor to guide them through their experience.
• Will participate in completing a project which will be presented to Black Box Management at the conclusion of the Internship.

QUALIFICATIONS:

• Student currently enrolled in classes leading to an accredited Bachelor's degree.
• Business , Information Systems, Information Security, Computer Science, Computer Engineering, Data Science or other related major
• Strong desire and motivation to develop a career in technical sales
• Ability to work independently and as a member of a cross-functional team
• Ability to learn, be mentored, and improve
• Accuracy and attention to detail is required in performing all functions of this position
• Excellent written and oral communications skills are required.
• Previous experience in customer facing role preferred

SCHEDULE/LOCATION:

• Monday through Friday 8:00AM to 5:00PM with flexibility depending on incumbent’s schedule.
• The internship program will begin on May 16th and end on August 5th. You must be able to start on May 16th to be considered for the opportunity.
• Remote