The Data Analytics Intern within the Solutions Engineering Team will need to leverage a healthy balance of analytical thinking, Salesforce.com reports and dashboard skills and masterful Microsoft Excel skills to create and correlate reports from multiple sources.

Location: Remote, but preferred near Jacksonville, FL; New Orleans, LA; and Cleveland, OH

RESPONSIBILITIES:

• Interact with team members, management, various internal departments, business partners, and third party organizations to maintain workflows, escalate, and ultimately complete reporting and dashboard requests.
• Analyze data from multiple sources and combine into a single report.
• Create and maintain Salesforce reports and dashboards.
• Create and maintain Service Now reports and dashboards
• Convert complex data in Excel format into manageable graphs and charts.
• Assist in the development of long term data monitoring programs to better evaluate performance of the Solutions Engineering organization.
• Perform other duties as assigned by management.

TRAINING OVERVIEW:

• Opportunities to learn about different aspects of the IT Services business.
• On-the-Job training with assignments guided by an individual Mentor/supervisor.
• Online, virtual, and classroom learning opportunities.
• Individual and group projects.
• StrengthsFinder and DiSC Assessment.
• Roundtables with top level executives.
• Bi Weekly self-evaluations to understand progress throughout program.
• Will be assigned a Coach and Mentor to guide them through their experience.
• Will participate in completing a project which will be presented to Black Box Management at the conclusion of the Internship.

QUALIFICATIONS:

• Bachelor’s Degree in Information Technology, Data Science, Business Administration, or related degree.
• Student currently enrolled in classes leading to an accredited Bachelor's degree.
• Excellent written and verbal communication skills
• Strong desire and motivation to develop a career in leadership and team building skills
• Ability to work independently and as a member of a cross-functional team
• Ability to learn, be mentored, and improve
• Accuracy and attention to detail is required in performing all functions of this position
• Excellent written and oral communications skills are required.

SCHEDULE/LOCATION:

• Monday through Friday 8:00AM to 5:00PM with flexibility depending on incumbent’s schedule.
• The internship program will begin on May 16th and end on August 5th. You must be able to start on May 16th to be considered for the opportunity.
• Location: Remote, but preferred near Jacksonville, FL; New Orleans, LA; and Cleveland, OH
  

#LI-KI1

#LI-Remote