Ready to grow?

So are we.

IT Service Management Business Analyst

Wilmington, DE or Remote

Hours: Monday – Friday, 8:00am - 5:00pm, ET

Internship Program Dates: Monday, June 6 – Friday, August 12, 2022

CSC is seeking a self-motivated, inquisitive, and adventurous college student (rising Junior or Senior) to join the Service Management team and learn about business service management for the rapidly maturing Enterprise Technology department at CSC. If you are heading toward a career in IT process management or business analysis, our intern program may be just what you need to see a broad and inside view of a vibrant tech company. Come join the heart of a tech company that’s breaking records every month and learn what it means to be a part of Service Management team.

Some of the things you’ll learn from us:

• Learn how to drive analysis and documentation-related efforts that help grow and mature our business.
• Partner with and learn from Business Analysts, Developers, IT Managers, and Process Owners on active initiatives.
• Get hands-on experience with ServiceNow ITSM and ITBM, a market-leading tool for IT Service and Business Management.
• Learn how to coordinate and manage the successful delivery of process improvements.
• Learn how to gear results toward the needs of your customer and deliver exceptional results.

What technical skills, experience, and qualifications do you need?

• Rising Junior or Senior (or above)
• A passion for analysis and documentation.
• A value for customers and providing the best quality of service.
• An inquisitive nature. Are you still asking why? Where? How? We want your questions and your desire to grow.
• Enthusiasm. CSC’s success is due to enthusiasm, excitement, and the desire to be better of each employee. Your enthusiasm here will determine the amount you learn and grow.
• Honesty. We will introduce you to new processes, train you to be a part of the team, and encourage you to build yourself. We want your honest self.

At CSC, we commit to the core values of service, teamwork, tenacity, agility, and being genuine.

Why join our internship program?

• This is a PAID internship and an opportunity to grow your communication and business skills for your career and your resume.
• We offer multiple opportunities for professional development, growth, and networking during your 10 weeks with us. Examples include lunch and learns, networking events, resume review, and more!
• Our interns work in teams to give back to our communities by supporting a charitable organization. At the end of the program, teams present to a group of senior leaders, showcasing the charity, how they gave back, and what they learned.
• CSC is a relaxed and fun work environment – we can wear jeans to work!
• CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006!
• We offer challenging work and career opportunities – we love it when our interns become employees!