Human Resources Intern - Health & Welfare/Benefits

Health & Welfare Benefits The Health and Welfare Benefits Intern will work within the functions of our department to support day-to-day health and welfare benefit plan administration and projects as necessary.Responsibilities include:

• Benefit plan eligibility audits

• Assist in testing benefit plan integrations and associate communications in our HR systems Workday and HR Service Now

• Benefit plan billing support

• Research associate escalated service issues and administrative appeals

• Assist Health and Welfare team with the integration of potential new medical, pharmacy, education, and associate discount vendors

• Development of Standard Operating Procedures

• Assist with Health Savings Account (HSA) support on reporting & enrollment

• Assist with Flexible Spending Accounts reporting and auditing

• Other tasks as assigned

Work/Life Benefits The Work/Life Benefits intern will work with the manager and consultant to help explore, benchmark, and implement benefits programs that will make BSMH the best in class healthcare provider. Responsibilities include:

• Research and benchmark other industries providers in various programs, like child care, elder care, home ownership benefits, and other current offerings in the industry

• Present findings and work with team on recommendations

• Develop reporting mechanism for education benefit

• Assist with launch of new student loan repayment program

Qualifications:

• Currently pursuing a degree in Human Resources, Public Health, Health Promotion, Psychology/Social Work

• Junior/Senior preferred

• Strong service orientation

• Self-starter with strong work ethic and sense of accountability

• Proficient in Microsoft Office suite specifically Excel, Word, PowerPoint

• Strong interpersonal skills

• Must be self-motivated, capable of taking initiative, successfully handle and prioritize multiple competing priorities, and effectively manage deadlines

• Ability to work effectively in a team environment and have strong rapport with leaders and colleagues

• Strong analytical and research skills

Accountabilities:

• Able to work and complete assignments with a deadline

• Develop presentation for review by management

• Supply weekly updates on status

Professionalism & Integrity

• Displays positive attitude and work ethic

• Adheres to Mission and Mercy Healths Core Values

• Exhibits professional behavior, integrity and ethical behavior consistently

• Accepts personal responsibility

Communication

• Delivers communications, both oral and written, that are timely, clear and concise

• Applies effective listening skills

• Demonstrates ability to adjust communication style of the audience

Technical Skills

• Develops understanding of projects and how tasks relate to the big picture

• Demonstrates ability to research, analyze and conclude on issues

• Asks the right questions to garner an appropriate level of understanding

Teamwork

• Demonstrates ability to work well with others and builds positive relationships with team members

• Represents own interests while working for the good of the team

Focus on Quality & Workload Management

• Delivers a high-quality work product ensuring its completeness and organization is logical

• Uses effective time management skills to complete project work within specified deadlines

• Performs thorough self-reviews of work

• Meets assigned deadlines while performing assigned tasks

• Keeps supervisor informed on a routine basis as to the status of various projects, particularly when a delay or problem arises

Personal Effectiveness

• Takes initiative and is willing to attempt new tasks/responsibilities.Asks questions when unclear of a concept or idea

• Requests challenging assignments to ensure continuous learning

• Actively solicits feedback on performance