CRM Intern - JustFab & ShoeDazzle
Job Description
Calling all rising junior and senior undergraduate students! We are currently seeking a superstar CRM Intern to join the ShoeDazzle/JustFab team for Summer 2022.
As a CRM intern, you will support the ShoeDazzle/JustFab’s CRM team. The CRM intern will support cross-channel marketing, customer analysis, and reporting.
The main priority for the CRM intern is to help the team in the transition from our current CRM platform to a new platform by building new e-mail and SMS templates and transitioning current templates to the new platform. In addition, the CRM intern will help with the revamp of CRM reporting for both ShoeDazzle and JustFab. The intern should be prepared to work in a fast-paced team environment and have a desire to have strong analytical and organizational skills. The Internship work requires learning how to use our new CRM platform in addition to working with Microsoft Excel and in-house data analytics tools to create or refresh reports for the CRM team. The intern will work closely with a number of cross-functional teams, frequently coordinating work with multiple managers and team members
What You’ll Do:
- Assist the team with creating new templated e-mail and SMS messages in our new CRM platform as well as transitioning the current ones.
- Build campaigns, slice images, code HTML, test links, schedule, and deploy email and SMS messages.
- Proofing and QA of new email and SMS campaigns to ensure flawless execution
- Develop business intelligence solutions, including reports and dashboards that visualize complex data sets for reporting.
- Partner with CRM teams to define and analyze KPI’s to optimize communication effectiveness via SMS, email, and browser notification channels
- Special projects as assigned including working with IT and ESP for development projects, as well as cross-functional teams.
Who You Are:
- Working towards a BA/BS degree in CS, MIS, Marketing, Business Administration, or related fields
- Experience in working with third-party email/CRM, Email Service Provider (ESP), and/or app marketing platforms.
- Basic understanding of digital marketing principles, specifically email/SMS marketing best practices
- HTML and/or CSS coding experience preferred.
- Advanced Skills in Microsoft Excel (pivot tables, v- lookup, IF function, charts, advanced formatting, etc.)
- Intermediate skills in Word, PowerPoint, and Outlook or other e-mail systems.
- Flexible and proactive in taking on assignments and responsibilities, and willing to learn.
- Strong analytical capabilities with a creative mindset.
The Intern Gig: We are looking for enthusiastic students with ambition to go far. Our full-time paid internship program will give you a chance to gain in-depth knowledge of what it is like to be a part of our fast-paced and innovative company. Our summer internship program will be located in our El Segundo headquarters, and will run for 10 weeks from June 13th-August 19th. Our interns have the unique opportunity to gain real work experience, while participating in skill-building workshops and interactive social activities throughout the duration of the internship assignment.
**YOU MUST BE A RISING JUNIOR OR RISING SENIOR (graduating in 2023 or 2024) UNDERGRADUATE STUDENT ENROLLED AT AN ACCREDITED UNIVERSITY TO BE CONSIDERED FOR THIS INTERNSHIP**
#LI-SD1
#LI-ShoedazzleAbout TechStyleOS
TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids. With capabilities spanning technology, data science, supply chain management, fulfillment, customer service, and more, we help brands launch, scale and grow—across product categories and geographically. From predictive analytics to data-driven marketing and attribution, our unique approach is powered by our proprietary, end-to-end tech platform that enables the brands we serve to deliver a level of personalization, value, and satisfaction that are unrivaled in the fashion industry.
JustFab LLC, ShoeDazzle, LLC, Personal Retailing Inc. (d/b/a FabKids) is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At JustFab LLC, ShoeDazzle, LLC, Personal Retailing Inc. (d/b/a FabKids), we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. JustFab LLC, ShoeDazzle, LLC, Personal Retailing Inc. (d/b/a FabKids) will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.
Please be aware that the Company requires you to be fully vaccinated against COVID-19, and we will require all non-remote new hires working in our Los Angeles office to submit official COVID-19 vaccine documentation. Currently, the Company considers you fully vaccinated 14 days after your second dose in a two-dose vaccine series (e.g., Pfizer or Moderna) or 14 days after a single-dose COVID-19 vaccine (e.g., Johnson & Johnson). The vaccine must have been FDA approved, have emergency use authorization from the FDA, or, for persons fully vaccinated outside of the U.S., be listed for emergency use by the World Health Organization. Anyone unable to be vaccinated, either because of a disability, medical condition or sincerely-held religious belief may request a reasonable accommodation upon active employment. In addition, due to how highly transmittable the Omicron variants is, we are currently requiring all non-remote employees to get a vaccine booster when eligible.