PROGRAM SUMMARY

At SOREL we offer college students a unique opportunity to join our team and help solve real business problems! Bring your passion and insight to a company that is committed to driving long- term sustainable growth this summer for our 10-week summer internship at our Headquarters in Portland, Oregon! Interns can expect to gain valuable hands-on experience within their department while building partnerships with teams and fellow interns along the way!

• Location: Portland, OR
• Duration: 10 weeks
• Date Options: May 25th- August 2nd or June 22nd to August 30th

ABOUT THE POSITION

This position would learn about the SOREL Ecommerce business around user experience within our site, customer service and the overall general experience our consumer has for many facets of our business. We want to know how we stack up to our competitors and they areas that we can improve upon. This person will work with Sorel Ecommerce marketing, customer service and operations team.

HOW YOU’LL MAKE A DIFFERENCE

• You will do on-line competitive research, gathering data from multiple internal sources, and meet with teammates virtually. Organizing the information, pulling into a presentation, and providing a recommendation that SOREL will use to possible add to strategic roadmap.
• Ordering product, Returning product, Exchanging product, Reviewing product on site, documenting cost and time associated with above.
• Reaching out to customer service with questions (SOREL to provide list of questions).
• Try to order out-of-stock product: sign up to hear
• Interact with our Social Teams and ecommerce marketing to understand the customer journey through interaction, reviews and ratings, customer service calls.
• Gather and research all things customer experience from 3-4 of our top competitors.
• Compile information, creative a competitive scorecard
• Present findings and recommendations for SOREL Improvement points.

YOU ARE

• Resourceful and able to gather and mine data from multiple sources.
• Ability to reach out to people and teams they have never met to get answers.
• not afraid to ask questions and who will be excited to present to senior leadership.

YOU HAVE

• a genuine interest in digital marketing/Ecommerce and/or pursuing a degree in marketing or ecommerce
• The ability to work independently and in a virtual environment (remote)

ELIIBILITY REQUIREMENTS

• Current student with one of the following academic standings: Rising Junior, Senior, Graduate/ MBA student
• Degree relevant to the internship you are applying for
• Must be able to participate in 10-week program for either date option provided above
• Must be able to work onsite at our headquarter location for the duration of the internship- interns will partner directly with their managers regarding expectations to work collaboratively in office specified days of the week

NON-LOCAL CANDIDATE CONSIDERATIONS

• Relocation assistance & housing is NOT provided- these costs and arrangements would be the responsibility of the intern for the entirety of the program

To learn more about our hiring process during COVID-19, click here.

Here at SOREL, we believe you are your most powerful tool and the determination you find within is an unstoppable force. SOREL challenges the status quo by creating unexpected footwear that pushes the boundaries of function-first fashion. We stay in motion so you can push yourself forward.

Being part of the SOREL tribe is for the few that dare to draw outside the lines. It’s a culture comprised of individuals audaciously pushing forward as one. New ideas fuel us as we explore the unknown, while never being afraid to charge the edge. SOREL is an institution of creators, doers and leaders who bring the spirit of the boot in everything we make.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

At Columbia Sportswear Company (CSC), we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. CSC believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.