Frontdoor
Memphis, TN 38111
2022-03-30
INTERN - Process Improvement
Overview
Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as ProConnect, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves 2.2 million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ an estimated 60,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With 50 years of home services experience, the company responds to over four million service requests annually. For details, visit frontdoorhome.com .
We’re excited to announce our 2022 Summer Internship Program here at Frontdoor where students will have real-world responsibilities, in addition to participating in professional development, networking and social events.
Bring your passion and join us!
We currently offer programs across various business areas:
PR/Corporate Communications
Digital Engineering
Software Engineering
Product Management
Process Improvement
WorkforceManagement
https://frontdoor.jobs/
What to Expect:
A 10-week paid internship where you will work with a high-energy team that’s responsible for gathering data, developing solutions that will improve the overall business and lead an improvement project that you will present at the end of the summer. The internship will allow you to gain real-world experience you won’t find in the classroom by leading and contributing to projects from start to finish.
Responsibilities
What does our department do?
The Process Improvement team uses Six Sigma and Lean methodologies to identify and improve business processes
Translates data into actionable business intelligence
Leads the implementation of cross functional improvement projects
What will you be doing?
Perform data gathering, root cause analysis and performance trending in order to develop appropriate process control changes.
Develop solutions that improve the business
Lead a small-scale improvement project
Coordinate with subject matter experts to develop reports for setting forth progress, adverse trends and appropriate recommendations and conclusions.
Make a formal presentation to your team and to management at the close out of the project
Where will you work?
Remote environment
Qualifications
Requirements:
Able to work on multiple projects simultaneously
Able to build good working relationships with other inside the organization
Research and analysis skills
Ability to organize and create logical presentations of research results
Self-motivated, detail-oriented, ability to prioritize, multi-task and meet deadlines.
Must be proficient in Microsoft Office applications
Available for a 10-week internship in Summer 2022
Available to work 40 hours per week
Preferred Requirements:
Previous internship experience
An undergraduate student (junior or senior) who is currently pursuing a degree in Business, Operations Management, Engineering, Statistics or a related field
Knowledge and Skills:
Strong critical thinking capability, self-motivated, task-focused individual
Demonstrated curiosity towards patterns, trends, and problem solving
Excellent data analysis and problem-solving skills
Great verbal and written communication
Experience with Microsoft Office 365, e.g., Excel, Word, PowerPoint, etc.
Need help finding the right job?
We can recommend jobs specifically for you!
Job Locations US-TN-Memphis
ID 2022-2683
Category Customer Service/Support
Type Full Time
Company AHS American Home Shield Corp
Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as ProConnect, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves 2.2 million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ an estimated 60,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With 50 years of home services experience, the company responds to over four million service requests annually. For details, visit frontdoorhome.com .
We’re excited to announce our 2022 Summer Internship Program here at Frontdoor where students will have real-world responsibilities, in addition to participating in professional development, networking and social events.
Bring your passion and join us!
We currently offer programs across various business areas:
PR/Corporate Communications
Digital Engineering
Software Engineering
Product Management
Process Improvement
WorkforceManagement
https://frontdoor.jobs/
What to Expect:
A 10-week paid internship where you will work with a high-energy team that’s responsible for gathering data, developing solutions that will improve the overall business and lead an improvement project that you will present at the end of the summer. The internship will allow you to gain real-world experience you won’t find in the classroom by leading and contributing to projects from start to finish.
Responsibilities
What does our department do?
The Process Improvement team uses Six Sigma and Lean methodologies to identify and improve business processes
Translates data into actionable business intelligence
Leads the implementation of cross functional improvement projects
What will you be doing?
Perform data gathering, root cause analysis and performance trending in order to develop appropriate process control changes.
Develop solutions that improve the business
Lead a small-scale improvement project
Coordinate with subject matter experts to develop reports for setting forth progress, adverse trends and appropriate recommendations and conclusions.
Make a formal presentation to your team and to management at the close out of the project
Where will you work?
Remote environment
Qualifications
Requirements:
Able to work on multiple projects simultaneously
Able to build good working relationships with other inside the organization
Research and analysis skills
Ability to organize and create logical presentations of research results
Self-motivated, detail-oriented, ability to prioritize, multi-task and meet deadlines.
Must be proficient in Microsoft Office applications
Available for a 10-week internship in Summer 2022
Available to work 40 hours per week
Preferred Requirements:
Previous internship experience
An undergraduate student (junior or senior) who is currently pursuing a degree in Business, Operations Management, Engineering, Statistics or a related field
Knowledge and Skills:
Strong critical thinking capability, self-motivated, task-focused individual
Demonstrated curiosity towards patterns, trends, and problem solving
Excellent data analysis and problem-solving skills
Great verbal and written communication
Experience with Microsoft Office 365, e.g., Excel, Word, PowerPoint, etc.
Need help finding the right job?
We can recommend jobs specifically for you!
Job Locations US-TN-Memphis
ID 2022-2683
Category Customer Service/Support
Type Full Time
Company AHS American Home Shield Corp