We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

About the team

The SAP SuccessFactors User Assistance team is a world-class technical communication organization that sets the standard for how product documentation creates value for SAP customers. We’re looking for a highly motivated self-starter to join our team for an internship on the North American side of our global team. In this role, you’ll support our team’s global strategic initiatives including things like using data insights to drive content strategy, leveraging data to identify KPIs, and exploring the connection between in-product support, taxonomy, structured content, and how they work together to foster customer loyalty.

As a member of our team, you’ll get to use real-world data to break ground on the role that data science plays in the world of technical communication. You’ll support the release of new features in SAP’s largest cloud, SAP SuccessFactors HXM Suite. This internship is a great opportunity to develop a solid foundation in using data science to solve issues that are present at the cross between cloud-based enterprise software and customer-facing documentation.

Our team thrives on building an information experience that delivers customer satisfaction. And we have a lot of fun doing it!

What you’ll do:

Position title: SAP SuccessFactors iXp Intern – Business Data Analyst (SUMMER 2022)

Location: Palo Alto - Please note that roles will be remote until local guidelines ensure safe office reopenings

Expected start date: June 13, 2022 - August 19, 2022

#LI-Remote

In this role,

• Deliver actionable insights regarding our approach to content delivery
• Develop dashboards and visualizations to track key customer metrics
• Assess trends and Identify customer behavior
• Contribute to the delivery of enterprise software documentation
• Experience the documentation lifecycle, from planning to release
• Drive a data & analytics strategy that directly impacts the customer experience
• Develop and understand task-based, structured content, and the tools used to deliver enterprise documentation
• Learn about taxonomy and its implementation and governance

Who you are:

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

To be successful in this role, you should be:

• 
  Be a strong verbal and written communicator
• Experienced in research, interviewing, and note-taking
• A self-directed critical thinker
• A Junior or graduating Senior in any of the following programs: Data Science or Information Systems with an emphasis on Data Management & Analytics, or other data and analytics disciplines

Other skills

• 
  Ability to share data through the dashboard and other visualizations
• Power BI
• Project Management
• Writing skills

Follow @SAPiXp on Instagram and don’t miss anything about our experiences worldwide!

SAP DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas:Careers.NorthAmerica@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 335419 | Work Area: Corporate Operations | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid