Hennepin County
Minneapolis, MN
Remote
2022-04-07
Internship: Business Technology Solution
$20.50 an hour
3.8
Description
Come be a part of a team that is focused on creating new systems and processes to increase operational efficiencies in order to provide a unified approach to customer service. As a business technology solutions IT support intern for the Hennepin County's Real Property Group you provide a vital role in serving our internal customers and making a positive impact to Hennepin County's residents.
New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.
Location and Hours:
This position is hybrid and will be performed both on-site at the government center in downtown Minneapolis 300 S 6th St. Minneapolis, MN, various service center locations and remote as job duties require. Internships require working 15-20 hours per week. When school is not in session interns may work up to 40 hours per week depending on students’ interest and availability. Work hours may be scheduled around students' class schedules, but must fall within the regular office hours of Monday through Friday, 8 a.m. - 5 p.m. Duration of internships may last from 6 to 12 months..
About the position type:
This position is a non-benefit earning internship.
This position is internally classified as an Intern II.
Click here to view the job classification specification.
Effective September 1, 2021, all new job offers are conditional based on the candidate being fully vaccinated for COVID-19. “Fully vaccinated” means 14 days after receiving the second dose in a two-dose vaccination series approved by the U.S. Food and Drug Administration (FDA) on a full or emergency-use basis, or 14 days after receiving a single-dose vaccine approved by the FDA on a full or emergency-use basis. After a conditional job offer is made, the candidate must show proof of full vaccination prior to their start date. A COVID-19 vaccination card from the Center for Disease Control and Prevention (CDC), a vaccination record from your doctor’s office or a personal digital vaccination record constitutes sufficient “proof.” The candidate must also attest they are vaccinated by completing a form on the first day of employment. Reasonable accommodations to this vaccination requirement will be considered upon request by a candidate for medical or religious reasons as required by applicable law.
In this position, you will:
- Provide IT technical support to the department's internal customers
- Troubleshoot, analyze, and problem solve
- Create test scripts
- Write IT documentation
- Collaborate with our team of IT professionals
Need to have:
- Current enrollment in good standing as a junior or senior in a bachelor's degree program related to Computer Science or Information Technology as of Spring 2022.
- Access to reliable transportation
Nice to have:
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Analytical and work organization skills
-
Knowledge of power shell, SQL, Dot Net or Java
-
Experience and skills using Microsoft Office Suite
-
Willingness to learn and grow new skills
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Interest in exploring the public sector as an area for future career growth
-
Ability to:
- Work effectively with different groups; IT Business Analysts, IT Analysts & programmers, our business partners, and county staff in a professional manner, and be courteous and respectful to others
- Communicate effectively both verbally and in writing
- Learn software tools and develop new skills necessary to accomplish assignments
- Recognize and respect cultural differences and provide culturally appropriate services
Those hired will receive paid on-the-job experience, skill development training, and networking opportunities within the government of Minnesota’s most populous county.
Note: You must attach a resume with your application materials in order to be considered for this position.
About the department:
Business Technology Solutions (BTS) is a division within Resident and Real Estate Services. This area provides assistance to the Elections, Service Centers, Recorders, Surveyor and Examiner of Titles offices, and all other Resident and Real Estate Services. RPG is looking to develop the next generation of skilled workers and encourage more people to consider a career in government.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals - that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at www.hennepin.us/employees.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a drug test and/or background check.
If you have any questions, please contact:
Megan Baer
Megan.Baer@hennepin.us
Megan.Baer@hennepin.us
internship2000
Paid/Unpaid Internships and student "work experiences" are non-permanent positions with no benefits.
Graduate Fellows receive Paid-Time-Off (PTO) and a one-time $5,250 tuition reimbursement while participating in the program.